talk to a human.
We're a small team and we answer our own email.
There's no contact form and no ticket bot — pick the right inbox below and you'll hear back from a person.
three inboxes. real people behind all of them.
channel 01 · general
general questions
Seats, pricing, the program, the guarantee — anything that isn't a refund or an invoice.
hi@exp.clubchannel 02 · refunds
refunds
Claiming the ship-or-refund guarantee or the 14-day cooling-off? Read the full terms at /refund-policy, then email us here.
refunds@exp.clubchannel 03 · accounts
invoicing & accounts
Building a case to get the program reimbursed? Grab the reimbursement kit from /reimbursement-kit first, then email us if anything's missing.
accounts@exp.clubanswered within a working day
grievances
something went wrong?
Have a complaint about our service or your data? You may write directly to our Grievance Officer, Ankur Goyal, at ankur@exp.club. We'll acknowledge it and work to resolve it within a reasonable time.
for companies
want your team trained?
The AI Product Sprint is a 2-week, done-with-you program for your team. It starts with a scoping call, not an email thread.
Book a scoping call via /teams
on paper
exp.club is a brand of EXPBOX BRANDS LLP. Invoices carry this entity, and postal mail reaches us here.
a brand of
83, S.P. Mukherjee Road, 5th Floor
Devi Market, Kolkata
West Bengal 700026, India